How to Place an Order

KINDLY READ THROUGH THE TERMS & CONDITIONS CAREFULLY BEFORE PLACING YOUR ORDER.

1. WHAT YOU WANT

Please email us (claracrafty@gmail.com) items that you want with the following details :

– Name

-Contact No.

-Delivery address

-Email Address

-Product code

-Quantity

-Customisation (if there is changes to color, wordings, etc)

**We accept customised designs. Please allow minimum seven days or more for customisation. Extra charges might incur for certain customisations.

**All products are subject to availability. If items are no longer in stock, we will create a new piece according to original design. However, output might vary slightl, as every single item is hand crafted.

2. HOW TO PAY

-Kindly make your payment within 48 hours after confirmation of order is given.

-Full payment must be done once your order in confirmed.

– Please notify us for any delay in payments.

-All price exludes postage.

-Payment can be made via PayPal, Maybank Malaysia & Public Bank Malaysia.

– Account number & total amount payable will be emailed to you upon confirmation of order.

– Email us after payment has been made with your name, date of transfer, reference no. & total amount transferred.

-Should we fail to receive your payment within 48 hours after confirmation, we have the right to release the item for other customers.

 3. DELIVERY

– Delivery will be made once we received full payment from you.

– Delivery charges:

Peninsular Malaysia : RM9.00 / East Malaysia : RM8.00 (items less than 350gm)

Outside Malaysia : In accordance to freight charges to your country.

THANK YOU FOR YOUR PURCHASE

 

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